This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Information Technology Act, 2000 and rules framed thereunder that require publishing the rules and regulations, privacy policy and terms and conditions for rendering the Services (as defined below) and Payment Services (as defined below) thereof through access of OUR website or usage of domain name www.sequel247.com, including the related 247 client mobile application (“Platform”).

These terms and conditions (“Terms”), are applicable to all the online payments being made on the Platform in relation to the supply chain and logistic services (“Services”) being offered by Sequel Logistics Private Limited, a company incorporated under the provisions of the Companies Act, 1956 (hereafter referred to as “Company”, “We”, “Us” and/or “Our” through an integrated HDFC payment gateway (“Payment Services”) as the context may require).

Reference of “You”, “Your” or “User” in these Terms shall mean anyone who is availing Our Services and/or the Payment Services by accessing Our Platform.

The Payment Services shall be offered to You conditioned upon Your acceptance of all the Terms and notices (if any) set forth below (collectively referred as “Agreement”). Please read this Agreement carefully, as it contains information concerning legal right, limitation, section regarding applicable law and jurisdiction in case of any dispute. By opting for online payment for Our Services / accessing Our Payment Services through the Platform, in any manner, You agree to be bound by this Agreement and represent that You have read and understood the Terms. If You do not accept the Terms of this Agreement, please do not use or access the Platform.

Acceptance of Terms
This Agreement set forth the legally binging Terms for Your use or avail of Our Payment Services through the Platform. Your access, browsing or use of the Platform in relation to Our Payment Services, shall be deemed to be Your unconditional and irrevocable acceptance of these Terms, the Privacy Policy available here, Refund and Cancellation Policy available here and such other terms and conditions as may be reasonably required by Us from time to time to render the Payment Services in an effective manner. [Please specify link for relevant policy (here as stated above)]

Content
The Content (as defined below) on the Platform is Our property with all the rights and interest over such Content. By using the Platform You get access to Our content, information, documents, data which may be in audio, video, graphic, photographic or any other forms (collectively referred as the “Content”), however We reserve the right to amend, revise or update the Content on the Platform as may be reasonably required by Us from time to time to render the Payment Services in an effective manner.

User ID and Password
The User hereby acknowledges and agrees that the user ID and password (“Login Account Details”) shall be used by the User for availing Our Services through the Platform and inter alia to avail Our Payment Services for online payment of invoices, details of pending invoices and payment history. User shall be solely responsible for maintaining the confidentiality of Login Account Details and shall be solely responsible for all the activities on the Platform under the logged in account (“Account”). Your [e-mail address and/or mobile number] is Your primary identifier of Your Account on the Platform and shall be Your responsibility to ensure that the same is updated on the Platform at all times. In case of any change in Your e-mail address and/or mobile number the same shall be promptly updated on the Platform. Further, We shall not be liable or responsible for any activities or consequences of use / misuse of any information in/of Your Account in case the e-mail address and/or mobile number is not updated on the Platform. Use or sharing of Login Account Details with another user(s) shall disclose Your Account information to such other user. The User shall be solely responsible for all the consequences arising from the activities undertaken under the Account so shared with other users and We reserve the right to immediate block such Users access to the Account, Platform, Payment Services and Content, as may be required.

Limitation of Liability
Following are the limitation of liability to be complied by You in relation to the access and use of the Platform for availing Our Services online and Payment Services thereof:

• You acknowledge that the Payment Services are being provided on a “as is” and “as available” basis, which may get interrupted while browsing, transacting, using or uploading information on the Platform;
• The Company or its affiliates (if any) shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data or other intangible losses arising out of or in connection with the access to or use of the Payment Services through Platform due to lack of authorization for any transaction or any payment issue arising out of the transactions or decline/rejection/delay in completion of the transaction for any reason;
• We assume no liability whatsoever for any monetary or other damage suffered by You on account of (a) the delay, failure, interruption, or corruption of any data or other information transmitted, or any viruses, in connection with the use of the Payment Services; or (b) any interruption or errors in the operation of the Payment Services.
• You agree, understand and confirm that personal data including without limitation details relating to Login Account Details, bank account details transmitted over the internet is susceptible to misuse, theft and/or fraud and that the Company has no control over such matters.
• All reasonable care has been taken towards guarding against unauthorized use of any information transmitted by You to Us. The Company does not represent or guarantee that the use of Payment Services will not result in the theft and/or unauthorized use of date over the internet.
• The Company shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, theft or destruction or unauthorized access to, alteration of, use of information available on the Platform.

Bank Account Details
The bank account details including debit card, credit card or net banking details provided by You for the Payment Services shall be correct and accurate. You shall not use a debit card, credit card, net banking details or any other payment mode (as may be permitted by US from time to time), which shall not be lawfully owned by You. You further agree and undertake to provide correct and valid bank account details. Further, when You initiate a payment transaction and/or issue an online payment instruction and provide Your bank account details:

• You warrant that You are fully and lawfully entitled to use such debit card, credit card, net banking details for such transactions;
• You are responsible to ensure that the debit card, credit card, net banking details provided by You are accurate;
• You are authorizing the debit to the nominated card, bank account for the settlement of payment for the Services availed by You along with the applicable charges and taxes;
• You shall procure and be responsible to ensure that sufficient credit is available in Your nominated card / bank account at the time of making the payment for the Services availed by You, which shall be inclusive of the service tax, tax deducted at source, applicable charges and other taxes (if any).

Payment
All the invoice payments on the Platform shall be compulsorily in INR / Indian Rupees, having legal tender in the Republic of India and the Platform shall not facilitate any transaction in any other currency other than INR / Indian Rupees. Further, You understand, agree and accept that Payment Services are neither banking nor financial service and is merely a facility available to You for an electronic and automated mode of payment on the Platform using the payment gateway networks through authorized banking infrastructure.

In case the Payment Services on the Platform are experiencing any server related issues like slow down / transaction failure / session timeout or any issue / delay from Your bank, the User before initiating a second payment, shall check the bank account for any debit in relation to the said transaction and accordingly resort to any of the following:

• In case Your bank account is debited, ensure that You do not make the payment again and immediately thereafter contact Us via e-mail or any other mode of contact as provided on Our Platform;
• In case Your bank account is not debited, then You may initiate a fresh transaction to make the payment.

Privacy Policy
Our Privacy Policy governs Our collection and use of Your personal information and such other information collected through the Platform, while rendering the Services and Payment Services. The Privacy Policy is incorporated into these Terms, therefore read it carefully, as it describes what information We collect, use of such collected information, whom We share Your personal information and non-personal information and how We dispose of Your information. By using Our Platform for availing Our Services and Payment Services, You consent to Our Privacy Policy.

Links to Third Parties
Our Platform may contain links to third party website, advertisements, services, special offers or information (“Third Party Content”). This Third Party Content is not under Our control. We are providing these links to You only as a convenience and the inclusion of any such links does not imply affiliations, endorsement or adaption by Us of such third party website or any information contained therein. We are in no manner responsible or liable for Your use or access of any such Third Party Content. Whenever You leave the Platform and access such Third Party Content, be aware that Your activity is outside Our Platform and shall be governed by the terms and conditions and the privacy policy of such Third Party Content provider.

Indemnity
You agree to release, indemnify and keep indemnified Us, Our affiliates (if any), directors, officers, contractors, licensors, employees and agents, harmless from and against all actions, claims, costs (including legal costs and expenses), losses, proceedings, damages, liabilities or demands suffered or incurred by Us to the extent arising out of or in connection with Your:

• Failure to comply or breach with the Terms of this Agreement;
• Use of the Platform for availing Our Services and Payment Services;
• Violation of any applicable laws or rights (including but not limited to infringement of any intellectual property rights) of any third party or other users.

Termination
We may at any time restrict or block Your access of the Account and/or the Platform or suspend/terminate Your access and use of the Services and Payment Services thereof without prior notice to You, if case of misinterpretation, default, misconduct or You fail to comply with Your obligation as per the Terms of this Agreement (“Event of Default”). On the occurrence of the Event of Default, We shall be authorized to exercise all the rights and remedies under this Agreement and/or under applicable laws.

Amendments and Discontinuation
We reserve the right to modify, edit, suspend or discontinue either temporarily or permanently the Platform for rendering the Services and the Payment Services thereof as and when required necessary. We shall not be liable to You or to any third party for any such modification, editing, suspension or discontinuous of Our Terms as per this Agreement. Please review the Platform and the Terms of this Agreement periodically.

Force Majeure
We shall not be liable for any loss, damage arising out of any acts beyond Our control, including but not limited to events such as outbreak of any epidemic, pandemic, weather conditions, flood, fire, labour dispute, natural calamities, act of god, strike, mechanical breakdown, war, hostilities, riot, disorder, lockout and any change in laws.

Waiver and Severability
Failure to exercise or enforce any rights, remedies, powers or provisions of this Agreement by Us shall not constitute a waiver of such right, remedy, power or provision. Further, in case where any provision of this Agreement is found or declared by a court of competent jurisdiction to be invalid, it shall not affect other provisions of this Agreement and the other provisions of these Terms shall remain in full force and effect.

Grievance Officer
In accordance with the applicable laws, We have designated a grievance officer for any feedback, concerns, question, discrepancies or grievances of the User in relation to these Terms of the Agreement, Our Platform. The name and contact details of the grievance officer are provided below:

Name	Golden Singh
Address	Sequel Logistics, L-374, 5th Main, Sector 6, HSR Layout, Bangalore–560 102
Phone number	+91 9071215353 ; +91 94808 85353
Email	247support@sequel.co.in
Working Hours	09:30 – 18:30 ; Mon – Fri

Entire Agreement
This Agreement, along with the Privacy Policy, Refund and Cancellation Policy and any additional guidelines, rules or disclaimers available on the Platform constitutes the entire agreement governing Your use of Our Platform and also the same shall be supersedes any prior agreements, if any, with respect to any provision stated in this Agreement.

Governing Law and dispute Resolution
This Agreement is governed by and construed in accordance with the laws of India. All disputes in relation to the Terms of this Agreement shall be adjudicated exclusively by/before the competent courts/tribunal in [Ahmedabad].